Terms of service

1 About Us

Rapa Wears is an online women's fashion retailer based in the United Kingdom, operating at www.rapawears.co.uk. References to "we", "us", or "our" refer to Rapa Wears. References to "you" or "your" refer to the customer or visitor using our website.

2 Acceptance of Terms

By visiting our website, creating an account, or placing an order, you confirm that you:

• Are at least 18 years of age
• Are a resident of the United Kingdom or an eligible country we ship to
• Have read, understood, and agree to these Terms of Service
• Agree to our Privacy Policy and Returns & Refund Policy

If you do not agree to these terms, please do not use our website or place an order.

3 Your Account

When you create an account with Rapa Wears, you are responsible for:

• Keeping your login credentials secure and confidential
• All activity that occurs under your account
• Notifying us immediately of any unauthorised use of your account
• Ensuring your account information is accurate and up to date

We reserve the right to close or suspend accounts that violate these terms or are used for fraudulent activity.

4 Products & Pricing

We take great care to display our products accurately. However, please note:

• Colours may vary slightly due to different screen settings and monitor calibrations
• All prices are displayed in British Pounds (£) and include VAT where applicable
• Prices are subject to change without notice
• We reserve the right to discontinue any product at any time
• In the event of a pricing error, we will contact you before processing your order

We do not guarantee that all items displayed on our website are in stock at the time of your order.

5 Orders & Payment

By placing an order, you are making an offer to purchase the selected items. An order confirmation email does not constitute acceptance — your order is only accepted when it has been dispatched.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

• Items that are out of stock
• Suspected fraudulent activity
• Errors in product or pricing information
• Orders that cannot be delivered to your address

We accept payment via Shopify Payments (Visa, Mastercard, Apple Pay, Google Pay), PayPal, Klarna, and Clearpay. All payments are processed securely. We do not store your full card details.

6 Shipping & Delivery

We aim to dispatch all orders within 1–3 business days. Delivery times depend on your location and chosen shipping method:

• Standard UK delivery: 3–7 business days
• Express UK delivery: 1–3 business days (where available)
• International delivery: 7–21 business days

Delivery times are estimates and cannot be guaranteed. Rapa Wears is not responsible for delays caused by couriers, customs, or circumstances beyond our control. Risk of loss and title for items pass to you upon delivery.

7 Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service. Please refer to our full Returns & Refund Policy for complete details on how to return items, eligibility criteria, and how refunds are processed.

Your statutory rights under the UK Consumer Rights Act 2015 are not affected by these terms.

8 Intellectual Property

All content on the Rapa Wears website — including but not limited to logos, brand name, product images, text, graphics, and design — is the property of Rapa Wears and is protected by applicable intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without written permission
• Use our brand name or logo for commercial purposes
• Scrape or extract data from our website using automated tools
• Create any derivative work based on our content

9 Your Conduct

When using our website, you agree not to:

• Use the site for any unlawful or fraudulent purpose
• Submit false or misleading information
• Attempt to gain unauthorised access to our systems
• Post or transmit harmful, offensive, or spam content
• Interfere with the operation or security of our website
• Resell our products commercially without our written consent

Violation of these terms may result in your account being suspended and legal action being taken where appropriate.

10 Limitation of Liability

To the fullest extent permitted by UK law, Rapa Wears shall not be liable for:

• Any indirect, incidental, or consequential loss arising from your use of our website or products
• Loss of data, profits, or business opportunities
• Errors, interruptions, or unavailability of our website
• Delays or failures in delivery caused by third-party couriers

Our total liability to you in connection with any order shall not exceed the total value of that order. Nothing in these terms limits our liability for death, personal injury caused by our negligence, or fraud.

11 Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). By using our website, you consent to the data practices described in our Privacy Policy.

12 Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new terms.

We recommend checking this page periodically to stay informed of any updates.

13 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also have rights under the laws of your country of residence.